Privacy Policy

Blagaj Climbing Fest 2025 ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you register for our festival, use our website, or interact with our services.

We use your personal information for the following purposes:

• Festival Registration: Processing your registration and managing your participation
• Communication: Sending registration confirmations, updates, and important festival information
• Accommodation & Logistics: Organizing accommodation, meals, and activity participation
• Safety & Emergency: Contacting you or emergency contacts if necessary during the festival
• Marketing: Sending information about future events (with your consent)
• Analytics: Improving our services and understanding participant preferences
• Legal Compliance: Meeting legal obligations and protecting our legitimate interests

We may share your personal information with:

• Service Providers: Accommodation providers, catering services, and activity organizers
• Local Authorities: If required for safety, security, or legal compliance
• Emergency Services: In case of medical emergencies or safety incidents
• Third-party Services: Email service providers and analytics tools
• Legal Requirements: When required by law, court order, or government request

We do not sell, rent, or trade your personal information to third parties for commercial purposes without your explicit consent.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (SSL/TLS)
• Secure database storage with access controls
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal data we hold
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal data for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@blagaj-climbing.com

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:

• Registration data: Retained for 7 years for legal and insurance purposes
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics: Anonymized after 2 years
• Emergency contact information: Deleted after the festival concludes

Your personal data may be transferred to and processed in countries outside of Bosnia and Herzegovina, including the European Union and the United States, where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Our festival is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.